Design Changes

What if I change my mind and want a different label design?

If you change your mind contact us immediately. If we haven’t gone to print then we can of course change your label design for you. If however we have already printed your labels, we can still change your label design but there is an admin fee of £10 + VAT per tea to cover the wasted labels, bags, print etc.

What if I change my mind and wish to cancel?

As long as we have not printed your labels or started production we will of course provide you with a complete refund. If however we have printed your labels there is an admin fee of £10 + VAT per tea to cover the wasted labels, bags, print etc. and so only the balance, once these fees have been deducted, would be refunded.